Refund policy

# SHIPPING & RETURNS POLICY

**Absinthe Society**

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## 📦 SHIPPING INFORMATION

### MADE-TO-ORDER PRODUCTION

All Absinthe Society products are **made to order**.

This means each item is produced **after your purchase is placed**, rather than pulled from pre-made inventory. This allows us to reduce waste and maintain intentional, limited releases.

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### PRODUCTION & DELIVERY TIMELINE

Please allow **7–21 days** for **production and delivery**.

This timeframe includes:

* Production time

* Quality inspection

* Packaging

* Transit time

Timelines may vary based on:

* Product type

* Print method

* Order volume

* Shipping destination

Shipping times are **estimates**, not guarantees.

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### TRACKING INFORMATION

Once your order ships:

* You will receive a tracking email

* Tracking may take **24–48 hours** to update

* Carrier updates are outside of our control

If tracking has not updated after **7 business days**, please contact us.

📧 **[support@absinthe-society.com](mailto:support@absinthe-society.com)**

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### INTERNATIONAL SHIPPING

We ship internationally.

Please note:

* International delivery times vary by country

* Customers are responsible for customs duties, taxes, or import fees

* We are not responsible for delays caused by customs clearance

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### CARRIER DELAYS

Absinthe Society is not responsible for delays caused by:

* Shipping carriers

* Weather

* Customs

* Incorrect address information

* Circumstances beyond our control

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## 🔁 RETURNS & EXCHANGES

### FINAL SALE POLICY

Because all items are **made to order**, **all sales are final**.

We do **not** accept returns or exchanges for:

* Incorrect sizing

* Buyer’s remorse

* Preference changes

* Orders placed in error

We strongly recommend reviewing the size chart on each product page before ordering.

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### DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If an issue occurs due to an error on our end, we will make it right.

This includes:

* Misprinted items

* Damaged items

* Incorrect items received

To report an issue:

* Contact us within **7 days of delivery**

* Include your order number

* Provide clear photos of the issue

📧 **[support@absinthe-society.com](mailto:support@absinthe-society.com)**

Approved claims will be resolved through a **replacement or refund**, at our discretion.

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### ORDER CHANGES & CANCELLATIONS

Once an order has entered production:

* It **cannot be modified**

* It **cannot be canceled**

If you contact us immediately after placing an order, we will attempt to assist, but changes are **not guaranteed**.

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## 🖤 A FINAL NOTE

Absinthe Society is an independent brand.

Every piece is created intentionally, not mass-produced.

By purchasing from us, you acknowledge and accept this process.

Thank you for your patience and for supporting slow creation in a fast world.

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